Shipping policy

Processing Times ------
Most of our items are handmade & made to order, please allow 2-3 working days for your delivery to be shipped.

 

Delivery within Australia ------
Domestic orders will be sent via Australia Post with tracking, we offer flat rate shipping of $9 and you will be notified either by email or text message when your parcel is on its way.

Free Shipping within Australia for all orders $100 and above.

You can track your package through the Australia Post website here.
If your parcel has been lost in transit you can contact Australia post on 13 76 78.

 

International Delivery ------
Malaysia - $3 - Pos Laju, tracking included, click here to track your order
New Zealand - $10 - AusPost, no tracking
Rest of Asia - $14 - AusPost, no tracking
Rest of the World - $18 - Sendle, tracking included, click here to track your order

*International tracking for AusPost is an additional $8

– NOTE: International shipping takes 5-15 workdays to be delivered – *Delivery times may vary depending on the time taken for the customs to clear your order.

Customs/ Import Duty ------
Buyers are responsible for any customs or import duties imposed. Please kindly refer to your country guideline regarding international purchases. We are not responsible for any delay in any customs.

 

Parcel Loss Disclaimer ----
Fixxture.co will not be responsible for any lost parcel once it is handed over to delivery services.