Privacy policy
Privacy Policy
This Privacy Policy explains how Fixxture (“we”, “us”, “our”) collects, uses, and shares your personal information when you visit or make a purchase from fixxture.co (the “Site”).
Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and information stored through cookies and similar technologies. As you browse, we also collect information about the pages or products you view, how you arrived at the Site, and how you interact with it.
We refer to this information as Device Information.
How we collect Device Information
We collect Device Information using the following technologies:
-
Cookies – small data files placed on your device that often include an anonymous unique identifier. Learn more at http://www.allaboutcookies.org.
-
Log files – track actions on the Site and collect data such as IP address, browser type, referring pages, and timestamps.
-
Pixels, tags, and web beacons – electronic files used to understand how visitors browse and interact with the Site.
When you make (or attempt to make) a purchase through the Site, we collect certain information including your name, billing address, shipping address, payment details (such as credit card, PayPal, Apple Pay, or Google Pay information), email address, and phone number.
We refer to this as Order Information.
When we use the term Personal Information, we mean both Device Information and Order Information.
How We Use Your Personal Information
We use your Order Information to:
-
Process and fulfil your orders
-
Arrange shipping and delivery
-
Send order confirmations and invoices
-
Communicate with you about your order
-
Screen orders for potential fraud or risk
-
Send marketing or promotional communications (only if you’ve opted in)
We use Device Information to:
-
Help detect and prevent fraud (particularly via IP address)
-
Improve and optimise our Site
-
Understand how customers interact with the Site
-
Measure the effectiveness of our marketing and advertising
Sharing Your Personal Information
We share your Personal Information with trusted third parties to help us operate our business and provide our services.
For example:
-
Shopify powers our online store. You can read Shopify’s Privacy Policy here: https://www.shopify.com/legal/privacy
-
Google Analytics helps us understand how visitors use our Site. Learn more here: https://www.google.com/policies/privacy
You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout
We may also share your information where required to comply with laws or regulations, respond to lawful requests, or protect our rights.
Behavioural Advertising
We may use your Personal Information to show you relevant ads or marketing communications we think may interest you.
You can opt out of targeted advertising using the links below:
-
Facebook / Meta: https://www.facebook.com/settings/?tab=ads
-
Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
You can also opt out of some services via the Digital Advertising Alliance: http://optout.aboutads.info/
Do Not Track
Please note that we do not change our Site’s data collection practices when we receive a “Do Not Track” signal from your browser.
Your Rights (GDPR & International Visitors)
If you are a resident of the European Economic Area (EEA), you have the right to access, correct, update, or request deletion of your personal information.
To exercise these rights, please contact us using the details below.
We process your information to fulfil contracts (such as completing an order) or pursue legitimate business interests. Your information may be transferred outside of Europe, including to Canada and the United States.
Data Retention
We retain your Order Information for our records unless and until you request its deletion.
Currency Conversion & Location Data
By using our Site, you agree to allow third-party services to process your IP address for the purpose of determining your location for currency conversion. Your selected currency may be stored in a temporary session cookie so prices remain consistent during your visit.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, legal requirements, or operational needs.
Contact Us
For more information about our privacy practices, to ask questions, or to make a request, please contact us at:
📧 fixxture.co@gmail.com
📮 Fixxture.Co
Re: Privacy Compliance Officer